Yes, we have authorized procedures and carry out the transaction in full privacy. The entire details of your credit cards and payments are fully protected whilst you are using the service and we remove all the data from our server on the completion of booking procedure.
All alterations and cancellations are obliged to be shared with the totaltravels.co.uk
All amendments will be based on the terms and condition of totaltravels.co.uk
The customers who desires to diminish or prolong the stays for their reserved service will be liable to follow the deductions and payments accordingly.
We take the feedback and complaints of our customers very seriously and respond them as early as possible. Please send your complaints using ''contact form" from contact us page or call us at 0203 603 9797. The totaltravels.co.uk is the booking agent and is liable for the payments and "car parking" booking procedures but cannot be held the responsible of complaints against any car loss, damages, service delays.
Please check Terms and Conditions "Section-4" and "Section-5".
As per your arranged time, the service provider will arrange their representative to the Airport to collect your vehicle.
Yes, you can change your return date 24hrs prior to the departure date. Once you left your vehicle with the service provider then you must contact to the service provider with your new return date and time.
Regular business customers are offered accounts by Total Travels Ltd. For more details, please Contact Us.
Yes, you can make special requests and we will try and help you in every possible way. While booking online, specify your special requests. We value our customers and are always interested and eager to fulfill all your requirements.
Please email us using the contact us page or call our 0203 603 9797 number between 9:00AM to 5:00PM, Mon to Friday.